Breaking into the U.S. market can be challenging for even the most adept of entrepreneurs. For small business owners, it may seem like an impossible venture. With the right expansion plan, however, that need no longer be the case. Since many Americans prefer to buy American products, the key to gaining a foothold in the U.S. market without actually physically relocating is to develop a virtual U.S. business presence. Let’s take a look at how the process works, and how it can benefit your company.
Getting a U.S. phone number is surprisingly simple with new virtual telecommunications technology. With the right telecom provider, you can activate a virtual U.S. phone number that gives American customers the impression that your business is actually located in the U.S. When customers dial your virtual number, it forwards directly to your regular business line. Some businesses choose to activate just one U.S phone number, while others activate numbers all over the U.S to attract customers in a variety of state-specific area codes.
The current “made in America” trend in the U.S has made breaking into the American market more challenging over the past decade. Companies marketing “made in America” products are currently thriving thanks to a combination of government incentives, economic patriotism, and high-quality production standards. In order to gain a foothold in the American market, therefore, it’s important to address these consumer preferences by developing a business image that does not appear overtly foreign to American customers. Having a U.S phone number is the most important step you can take, as a foreign number will instantly put prospective customers on guard. By combining your U.S phone number with a high quality product, excellent customer service standards, and buyer incentives, you have a good chance of success in the American market. Try using the three following tips to give your product that extra edge over “made in America” brand competition:
Customer Service: Good customer service is absolutely essential in maintaining a U.S business presence. Overseas companies have a poor reputation in the U.S when it comes to communications, a reputation that is largely a result of sub-standard telecommunications systems. Many international businesses try to avoid excessive international phone bills by limiting system expansion and maintaining a line maximum. Your business can resolve this by purchasing a U.S number through a business that also offers Hosted PBX services. Hosted PBX services are virtually based, and allow your company to facilitate international communications without incurring high communications overheads. The limitless expansion offered by Hosted PBX systems can help to improve customer service standards, streamline the calling process, and eliminate long wait times.